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FAQ-RLP

FAQ-RLP

Identity Malta Agency logo
  • Privacy Policy
  • Cookie Policy
  • Disclaimer
  • Website Accessibility

© Identity Malta Agency

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Learn more
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Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT

Pursuant to the Malta Communications Authority Act (MCAA), this statement is intended for this website and its sub-pages. Identity Malta Agency has taken due care to present content on this site in a manner that is perceivable, operable, understandable, and robust.

Parts of the content of this website that may not be accessible are the pages’ Accessibility Helper Sidebar which has remained with partial accessibility features because it is a valuable third-party tool to help make it easy to access the remainder of the website. The sidebar may not reflect each read-aloud label on the visible buttons used. There are also website 3rd party libraries used for payment systems (such as Non-EU Renewals payment gateway). These parts of our website are created using complex table structures and may lack some accessibility labels for screen readers. In other sites, such as Public Registry Online and eFORMS, we use libraries that may not highlight items on screen when the focus is on them, and those sites may have issues with scaling page fonts to fit different size devices. eFORMS applications also has some missing accessibility elements linking on-screen controls to accessible alternatives. We continue to use these 3rd party libraries to provide specialized services that are hard to replace. It is also impractical at this time to update the third-party code ourselves.

Accessible alternatives for these website elements include zoom, high-contrast settings, magnifier or text size increases and are available through your browser and operating system.

To enquire about the accessibility compliance of this website, report a failure of accessibility, or to send us feedback on the accessibility features provided, please use Identity Malta Agency Customer Care. Customer Care can also be used to request information about what was excluded pursuant to MCAA Regulation 3(3) and 5..

They can be reached via email at [email protected].

To bring forth formal concerns about measures taken by Identity Malta Agency to remedy website accessibility matters, please contact the Malta Communications Authority (MCA) using their online forms.

Link to form in English

Link to form in Maltese

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