Identity Malta’s Steady Return to Normal Services
Identity Malta Agency would like to inform the general public with the following updates.
In the wake of the coronavirus outbreak, Identity Malta devised a business contingency plan which was primarily intended to protect the wellbeing of its employees and to safeguard public health, whilst continuing to provide the best possible service. The initiatives taken during the pandemic meant that 350 births and 100 deaths were registered by mail, 210 couples had their postponed marriage registration fee waived, 480 medical professionals, including healthcare professionals, had their single permit automatically extended by 3 months and 1,440 ID cards were automatically extended till 30th June 2020. Parliamentary Secretary for Citizenship and the Communities Alex Muscat held that these initiatives affirm Identity Malta’s commitment towards our community.
Mr. Anton Sevasta, Identity Malta’s CEO, explained how the agency had to bring forward its plans and that the recently launched online single permit platform and other similar initiatives are part of Identity Malta’s digital drive.
Hon. Alex Muscat and Mr. Anton Sevasta thanked Identity Malta staff for their perseverance and determination in managing to materialise these initiatives overnight.
1. Mater Dei Office Reopening
On Monday 8th June 2020 Identity Malta’s Mater Dei office reopened to the general public. In the coming weeks Identity Malta will enable online birth and death registrations.
2. Marriage Registration Fee Waiver
Couples postponing their marriage due to COVID-19 will not have to pay the administrative fee when registering their new marriage date.
3. Maltese citizens’ ID cards renewals
Legal Notice 143 of 2020 shall remain in force and all local ID cards which are soon to expire will remain valid until 30th June 2020. Those whose ID card has already expired or will soon expire can either renew their identification document now or thereafter.
- New Single Permits
The Maltese Government’s decision not to issue new residence permits except for highly skilled workers (Key Employee Initiative) and healthcare professionals still holds until further notice.
- Single Permit Online Platform
New single permit applications for highly skilled workers (Key Employee Initiative) and healthcare professionals, renewals and change in jobs should be submitted online (https://singlepermit.gov.mt/), once the employer has successfully registered for the online application service.
- Healthcare Professionals
Healthcare professionals, whose single permit is about to expire should now apply for a one year renewal on https://singlepermit.gov.mt/, once the employer has successfully registered for the online application service.
Healthcare professionals who had their single permit automatically extended by a further 3 months should apply online for a one-year renewal once their extension elapses.
Live-in carers who are submitting a new or renewal single permit application should send an email to email@example.com to set an appointment and submit the application in person.
- Interim Permits
Applicants who need to extend their interim permit should continue to send their request to firstname.lastname@example.org and should ask for a confirmation email. Single permit applicants who need to extend their interim permit should forward their request to email@example.com and ask for a confirmation email.
- TCN Family Members & Temporary Residence Permit
Family members of third-country nationals and applicants for temporary residence permits should continue to send their request for a new application or renewal to firstname.lastname@example.org. Requests for such extensions should also be sent to email@example.com.
- EU, EEA & Swiss Nationals
EU, EEA, Swiss nationals, and their family members should continue to send their request to register their residence or renew their residence document to firstname.lastname@example.org.
- UK nationals
The process of issuing a new residency documents to UK nationals residing in Malta will recommence from 1st July 2020 and a revised scheduled of zones will soon be issued. Beneficiaries of the Withdrawal Agreement will be notified by post on their registered address. Enquires about this changeover should be sent to email@example.com.
- Expatriates’ Ħal Far Office Reopening
On Monday 8th June 2020 Identity Malta’s Expatriates Office in Ħal Far resumed with normal operating procedures. Queries in connection with the service offered at Ħal Far Office should be sent to firstname.lastname@example.org or call +356 2590 4841/2.
- Expatriates Customer Care
The Expatriates’ Customer Care desk can be reached on +356 2590 4800 or email@example.com.
Queries relating to single permits should be sent to firstname.lastname@example.org.
5. Central Visa Unit
As from Monday 8th June, the office resumed with normal working hours, opening Monday to Friday between 8:00hrs and 14:00hrs.
The Central Visa Unit will resume full operations once Malta lifts its travel restrictions on 1st July 2020.
6. Interviews of foreign spouses for Maltese citizenship resume
Interviews in relation to applications for Maltese citizenship based on marriage by a foreign spouse of a Maltese citizen have resumed.
The Passport Office, Public Registry Office and eID Card Unit are operating as usual.
Finally, the general public is advised to take the necessary precautionary in keeping social distancing and to wear face masks or visors and to use hand sanitizers when visiting our offices.