Expatriates Unit

The Expatriates Unit is involved in the legal migration process and caters for the processing and issuing of residence documentation. This involves the implementation of the provisions of national legislation with regards to the EU nationals’ freedom of movement and other regulations concerning third-country nationals residence documentation.

Identity Malta Agency

Opening Hours

Expatriates Unit – Malta

Identity Malta operates an appointment system for applicants.  Applicants whose application is approved will be sent communication by Identity Malta with details of appointment or guidelines on setting an appointment, as applicable.

For other cases, where walk-ins are accepted, the opening hours are as follows:

Unit’s Sections Day Opening Time
Single Permit – Live-in Carers Mon–Fri 07:30am – 11:30am
Single Permit – Lost card, change of address, card changes Mon–Fri 07:30am – 11:30am
Single Permit/Non-EU Collection Desk Mon–Fri 07:30am– 01:00pm
EU Collection Desk Mon–Fri 07:30am – 12:00pm
International Humanitarian Protection and SRA Office Mon–Fri 07:30am – 12:30pm

Expatriates Unit – Gozo

By appointment only from Monday to Friday from 08:00AM until 12:30PM.

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Expatriates Malta - EU, Single Permit, Non-EU, Collections & Customer Care


  • Address: Identity Malta, International Humanitarian Protection and SRA Office, Hal Far Hanger, Hal Far, BBG3000
  • Telephone: (+356) 2590 4841
  • Email: [email protected]